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Siebel: Unable to connect to the gateway server SBL-GEN-05009

Baaaahhhh!!!!

Trying to install Siebel 8.2.2 on Linux 6 (64 bit) eh?

Scenario 1: Running the Configuration Wizard and it fails with error 5009… something like:

Jan 01, 2015 10:00:00 AM oracle.siebel.configurator.utility.ConfigUtility runProgram
FINER:
Exited with error 5009

OR

Scenario 2: AFTER running the configuration wizard and trying to configure a gateway name server you get “Unable to connect to Siebel Gateway Name Server”…

NameServerLayerLog Error 1 000000024f4c19ce:0 20120228
10:30:00 Unable to connect to the gateway server.
GenericLog GenericError 1 000000024f4c19ce:0 20120228
10:30:00 NSC ErrCode 5009 SysErr 0GenericLog GenericError 1 000000024f4c19ce:0 20120228
10:30:00 (srvredit2.cpp (302) err=5009 sys=1) SBLGEN05009:
Unable to connect to the gateway server.

Things to check:

  • Typically /etc/host.conf has ‘multi on’ option set. Try overriding this variable in your session prior to running the config wizard
    export RESOLV_MULTI=off

    Note: make sure to use port # lower than 32767

  • Remove any of the existing following files from gtwysrvr/sys
    siebns*
    svc.gtwyns*
  • And this time (if you didn’t do this the first time), run the config with the “-verbose” option so you can see more wonderful errors if they come up

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Siebel: Unable to connect to the gateway server SBL-GEN-05009 was last modified: March 29th, 2016 by devnumbertwo

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